Customer Support

I have purchased the business, Montville Real Estate with the Genkan system in place for our holiday bookings. This system offers us all that we need for offering great customer service to our holiday clients. The communication system is excellent and allows us to monitor the payments and ensure that all is running smoothly. With book and pay online option activated, Genkan provides our clients with options as well as ensuring that payments are made on time. We would have preferred a full trust accounts system however we are forgoing this preference in order to have an easy to use, email friendly, pay online system that has property management capability. All in all a good system that we would recommend as there are no systems available that do what Genkan does.

Allan Rhodes, Montville Real Estate

Our move to GENKAN has made us more productive and increased our bookings. The functionally met all our requirements, was easy to install and well supported. The features that have benefited us most are, bookings and availability, trust accounting and reconciliations, owner access, marketing and surveys.

Phil Watt, Moreton Island real Estate

"I am using Genkan and it's work of genius - as you said it would be. My golf handicap will be single figures before i know it!!!!"

Garrie Keeys, Whitstable Cottage Company - UK